This Cookie Policy is intended to inform users of Ventanou.com about the use of cookies and similar tracking technologies that may be placed on their device when browsing the website.
1. What is a cookie?
A cookie is a small text file that may be stored on a user’s device (computer, tablet, smartphone) when visiting a website. It helps recognize the device for a defined period of time and can support certain website features.
2. Cookies used on Ventanou.com
Ventanou.com uses different types of cookies for different purposes.
2.1 Strictly necessary cookies
Some cookies are strictly necessary for the proper operation of the website. They support essential functions such as site navigation, access to secure areas, cart management, and the checkout process. These cookies cannot be disabled through our cookie settings, as the website may not function properly without them.
2.2 Analytics and performance cookies (Google Analytics)
We may use cookies to measure audience and improve website performance by generating aggregated statistics about how visitors use the website.
We currently use Google Analytics for audience measurement. Google Analytics may collect information such as your IP address (or a truncated version, depending on configuration), device and browser information, pages viewed, time spent on pages, and referral sources.
Where required by applicable rules, these cookies are used only after you have provided consent via the cookie banner/settings.
2.3 Third-party cookies
Cookies from third-party services may be placed on your device, for example when using integrated features or external tools (such as embedded content or communication tools). When applicable, these cookies may require your consent depending on your settings and applicable rules.
3. Your consent
When you first visit Ventanou.com, you are informed about the use of cookies through a dedicated cookie banner.
Cookies that are not strictly necessary are subject to your prior consent where required. You can accept, refuse, or customize your cookie preferences at any time.
4. Managing your cookie preferences
You can change your cookie preferences at any time:
- through your browser settings, and/or
- through the cookie management tool available on the website (cookie banner/settings).
Please note that refusing certain cookies may affect your browsing experience or limit access to some website features.
5. Cookie retention period
Cookies are stored for a duration consistent with applicable requirements. Your consent choices are retained for a period not exceeding 13 months, after which you may be asked to confirm your preferences again.
6. Personal data
Information collected through cookies may be treated as personal data depending on the context. Such data is processed in accordance with applicable data protection rules, including GDPR principles and the French “Informatique et Libertés” framework as applicable in French Polynesia.
For more information about how we handle personal data, please refer to our Privacy Policy.
7. How to disable cookies in your browser
You can also manage or delete cookies directly from your browser. The steps vary by browser and version, but usually follow the same logic: open your browser settings, locate “Privacy” or “Cookies”, then choose the options you want.
Below are general directions for the most common browsers:
Google Chrome
- Open Settings
- Go to Privacy and security
- Click Cookies and other site data
- Choose your preferred cookie settings and/or clear browsing data
Apple Safari (macOS / iOS)
- Open Settings (iPhone/iPad) or Safari Preferences/Settings (Mac)
- Go to Privacy
- Manage options such as blocking cookies and website tracking, and/or clear website data
Mozilla Firefox
- Open Settings
- Go to Privacy & Security
- Under Cookies and Site Data, manage cookie settings and/or clear data
Microsoft Edge
- Open Settings
- Go to Privacy, search, and services
- Under Cookies and site permissions, manage cookie settings and/or clear browsing data
Blocking cookies may prevent certain features (such as cart and checkout) from working properly.
8. Governing law
This Cookie Policy is governed by the laws applicable in French Polynesia.
