Contact Us

Contact-us

Do you have a question about a work of art, a decorative piece, or the availability of an item?
You can contact us using this form. We will respond as soon as possible.
The Creativ Moorea gallery also welcomes specific requests and custom projects.

Where is our Polynesian art shop located?

Creativ Moorea is located in Haapiti, on the west coast of Moorea Island, French Polynesia.
Our art and decoration gallery welcomes you to a shopping center that is easily accessible from the ring road, close to the island’s beaches and busy areas.
Here you will find a selection of 100% Polynesian art objects, sculptures, and decorative pieces inspired by Polynesian culture, chosen for their authenticity, quality, and local roots.

Address

CC “Petit Village”
, 98 728 Moorea

Phone

+(689) 40 56 40 07
+(689) 89 55 85 71

Email

contact@ventanou.com
creativ.mooz@gmail.com

Frequently asked questions

This section contains answers to some of the most frequently asked questions about orders, delivery, and how the ventanou.com website works. It is intended to provide you with quick initial information. For any specific requests, our team is available via the contact form.

What is the origin of the works and objects on offer?

The works and objects presented on ventanou.com are selected for their Polynesian origin and their direct link to local culture. Each piece is part of an approach that promotes Polynesian-inspired craftsmanship, forms, and materials.

The selection is made in collaboration with the Creativ Moorea gallery, which ensures careful attention to artistic consistency, quality of finish, and respect for the cultural identity of the pieces on offer.

This approach guarantees a sincere offering, far removed from standardized production, and allows us to offer meaningful objects, designed to last and fit into an interior with character.

Can I order by phone?

Yes. It is possible to order certain pieces by phone, subject to their availability in the gallery. We take the time to talk with you to understand what you are looking for and guide you toward suitable Polynesian art objects, providing you with precise information on dimensions, materials, and finishes.

To ensure a secure transaction, we will follow up with you via WhatsApp or email, sending you images, additional details, and, if necessary, a written summary. We will also inform you of the payment and delivery terms for your destination, whether in French Polynesia or internationally.

How are orders placed on ventanou processed?

Orders placed on ventanou.com are processed centrally, in direct liaison with the Creativ Moorea gallery, located in Moorea. Each order is carefully checked before preparation to ensure that the item complies with specifications and is in good condition.

Preparation is carried out with particular care, especially for works of art and decorative objects requiring special packaging. Shipping solutions are then adapted according to the nature of the item and its destination, whether in French Polynesia or internationally.

When necessary, additional communication may take place after the order is placed to confirm certain logistical details. This approach ensures secure shipping and reliable tracking, with respect for the works offered.

Can you ship to French Polynesia and internationally?

Orders placed on ventanou.com can be delivered to French Polynesia and internationally, depending on the nature of the works and their destination. Each shipment is carefully prepared and packaged to ensure the protection of the items during transport.

For deliveries outside French Polynesia, customs duties, local taxes, or import duties may be applied by the authorities of the destination country. These potential costs are the responsibility of the recipient and are independent of the order amount and shipping costs charged by ventanou.com.

Delivery terms and times vary depending on the destination and the type of item ordered. When necessary, additional communication may be required to clarify shipping conditions and avoid any ambiguity.

What payment methods are accepted on ventanou.com?

Payments made on Ventanou.com are processed through a secure payment solution, ensuring data confidentiality and transaction protection. The available payment methods are indicated at the time of order confirmation. We accept Visa and Mastercard cards as well as payments by bank transfer.

No banking information is stored on the website. The entire payment process is handled by recognized service providers, in accordance with the applicable security standards.

If you have any questions regarding a payment or a transaction, our team remains available to verify that your order has been properly processed and to provide any necessary clarification.

Can I offer a work of art or an item as a gift card?

It is possible to offer a gift card valid on Ventanou.com, allowing the recipient to freely choose a work or an art object according to their taste and their project.

The gift card is an ideal alternative when it is difficult to select a piece from a distance or when you want to leave full freedom of choice, while still offering a meaningful gift rooted in the world of Polynesian art.

The terms of use, validity period and amount are specified at the time of purchase. For any question or specific request, our team remains available to assist you with your purchase.

Receive our selections, stories about objects, and inspiration from Polynesia.

A correspondence, quite simply.

Contact Us

Contact-us

Where is our Polynesian art shop located?

Address

Phone

Email

Frequently asked questions

Receive our selections, stories about objects, and inspiration from Polynesia.

Secure payment

Worldwide shipping

100% Polynesian craftsmanship

Carefully selected

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